One page for the owner of a home service office

Keep your CRM. Run the office from one HQ.

HQEMPIRE sits on top of the CRM, phones, dialer and email you already use. It is not another CRM. It finds what is falling through and puts each thing on the right person's list, with what to do.

The problem

  • Missed calls and web leads wait too long for a call back
  • Emails sit with no owner
  • Priced estimates go out late or not at all
  • Nobody can see who is behind until the day is over

What HQEMPIRE does about it

  • A list for every office worker, built each morning
  • Every missed call and email lands on one person
  • Golden Minute: how fast leads were called back, on the owner's board
  • Money at risk: priced work not sent, and sent work with no answer
  • When results drop, it says whether to look at the list, the dialer or one caller

What stays in your hands

  • Nothing changes in your CRM without your approval, and you see the exact change first
  • No customer message and nothing with money goes out without a yes
  • Every change is logged with an Undo
  • No passwords: each person signs in with their own work email
  • Your company's data is walled off from every other company

Three screens

Main HQ

$499.00/month

The owner's board: approvals, the daily report, the whole team.

Supervisor seat

$299.00/month each

The same board for one team, with coaching briefs.

Office worker

$199.00/month each

Today's list, the assistant and their own numbers. At least 1.

One time setup: $1,500.00, about 2 weeks. We run the setup interview, test every connection and train your team. Example: an owner, one supervisor and three office workers is $1,395.00 a month. Month to month after setup.

How setup goes

  1. Week 1You answer the setup questions. We connect the phones, the dialer, each inbox and the CRM, and test each one.
  2. Week 2Your team gets their screens and a short training. You approve what the assistant may propose.
  3. AfterLists every morning, missed calls through the day, coaching and the owner report every evening.

Built inside a working remodeling company and used there every day.

Start your HQSee the website